Privacy Policy | Influmint

1. Introduction

Welcome to Influmint ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and automation services (the "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

A. Account Information

When you register for an account, we may collect personal information such as your name, email address, and profile information. This is used to create and manage your account, authenticate you, and communicate with you about the Service.

B. Instagram & Facebook Platform Data

Our Service integrates with the Instagram Graph API and Facebook Graph API. To provide our automation features, we request specific permissions to access data associated with your Instagram Professional account and connected Facebook Page. This data includes:

Profile Information: Username, profile picture, name, and account type.
Content Data: Media objects (posts), captions, and comments on your media.
Interaction Data: Direct messages (DMs) and comment replies, solely for the purpose of automating responses as configured by you.
Insights: Basic metrics to provide you with analytics on your automation performance.

Important: We use this data only to provide the automation services you have requested. We do not sell, rent, or share your Instagram platform data with third parties for advertising or marketing purposes.

C. Usage Information

We automatically collect certain information when you use our Service, including:

IP address and device information
Browser type and version
Pages visited and features used
Time and date of visits
Referring website addresses

D. Payment Information

Payment processing is handled by third-party payment processors (such as Stripe or Polar). We do not store your full credit card numbers. We may receive limited payment information such as the last four digits of your card and billing address for record keeping purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide the Service: To authenticate your account, connect to Instagram APIs, listen for comments, and send automated replies or DMs based on your rules.
To Maintain and Improve: To monitor the usage of our Service, detect technical issues, and improve functionality.
Communication: To send you administrative information, such as updates to policies, security alerts, and support messages.
Analytics: To understand how users interact with our Service and improve user experience.
Security: To detect, prevent, and address fraud, abuse, and security issues.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

Service Providers: We may employ third-party companies (such as cloud hosting providers like Vercel and database providers like Supabase) to facilitate our Service. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

5. Meta Platform Data Compliance

Our use of information received from Instagram and Facebook APIs adheres to the Meta Platform Terms and Instagram Platform Policy, including:

We do not use data obtained from the Platform to make decisions about eligibility, including whether to approve or reject an application or how much interest to charge on a loan.
We do not use data obtained from the Platform for surveillance purposes.
We do not sell, license, or purchase data obtained from Meta Platform APIs.
You can request the deletion of your data at any time (see "Your Rights" below).

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information about your interactions with our Service.

Types of Cookies We Use:

Essential Cookies: Required for the Service to function properly (e.g., authentication).
Analytics Cookies: Help us understand how you use the Service.
Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Service.

7. Data Retention and Deletion

We retain your personal information and Instagram platform data only for as long as is necessary for the purposes set out in this Privacy Policy.

You may request the deletion of your account and all associated data at any time by contacting us or using the delete function within your account settings (if available). Upon such request, we will delete your data from our active databases, subject to any legal obligations to retain specific records.

Data Retention Periods:

Account data: Retained until account deletion
Usage logs: 90 days
Payment records: As required by law (typically 7 years)
Instagram API data: Refreshed regularly, deleted within 30 days of disconnection

8. Data Security

We value your trust in providing us your Personal Information and we strive to use commercially acceptable means to protect it. Our security measures include:

Encryption in transit (HTTPS/TLS) for all data transmission
Encryption at rest for sensitive data (AES-256)
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure hosting infrastructure with SOC 2 compliance

However, remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate personal data.
Right to Erasure: Request deletion of your personal data.
Right to Object: Object to certain processing of your data.
Right to Portability: Request transfer of your data in a machine-readable format.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Revoking Facebook/Instagram Access: You can remove our access to your Instagram account at any time via your Facebook account settings under "Business Integrations."

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, and shared
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your privacy rights

We do not sell personal information. To exercise your CCPA rights, please contact us using the information below.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

12. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or suggestions about our Privacy Policy, or wish to exercise your data rights, please contact us at:

Influmint Privacy Team

privacy@influmint.com